Stop the Blame Game
Something goes wrong. A defect escapes. A deadline slips. A customer complains. And almost immediately, someone asks:...
Accountability – Who Puts Their Hand Up?
There’s a moment that happens in every team or business, usually when something has gone wrong or a difficult decision...
Taking Testing Seriously – What Good QA Looks Like (Part 2 of 2)
In Part 1, I talked about checkbox testing: why it exists, what it catches, and what it misses. The short version is that...
Tick the Box – Why Checkbox QA Fails (Part 1 of 2)
There’s a version of QA that exists in a lot of organisations. It’s not talked about openly, but everyone knows...
Test Automation – When Is the Right Time?
There’s a question I’ve been asked more times than I can count: “When should we start automating?”...
The Human Element in QA – Why Soft Skills Matter
The Ghost in the Machine In the first article of this series, I talked about AI and where it’s genuinely useful in QA....
Metrics That Matter – What to Measure and Why
In the last article, I talked about reporting – who needs what, and why one report rarely serves everyone. But...
Results Reporting – What Really Matters
I’ve seen a lot of test reports over the years. Detailed spreadsheets. Colour-coded dashboards. Metrics layered on...
